Privacy Policy

Diecast Detective Pty Ltd (‘Diecast Detective’) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website.

1. Collection of Personal Information

We may collect personal information such as your name, email address, contact details, payment details (including credit card information), and any other relevant data when you:

• Sign up or create an account.
• Subscribe to a paid plan or make a payment for our services.
• Subscribe to our newsletter.
• Submit a query or request information.
• Participate in surveys or provide feedback.

We collect this information to provide our services, improve your user experience, and ensure smooth operation of our website.

2. Use of Personal Information

The personal information we collect may be used for:

• Providing the services or products you request.
• Processing subscription payments and managing billing information.
• Communicating with you about your account or our services.
• Sending you updates, promotions, and offers (with your consent).
• Enhancing our website and service offerings.
• Complying with legal obligations.

We use Stripe to process credit card payments securely. When you make a payment, your credit card details are transmitted directly to Stripe via encrypted connection. Stripe handles and stores your payment information in accordance with its own security policies and compliance obligations, including PCI DSS (Payment Card Industry Data Security Standard).

We do not store full credit card details on our own servers.

3. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to:

• Service providers who assist in the operation of our website and services, including payment processing by Stripe.
• Legal authorities when required by law.
• Other entities with your explicit consent.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses secure server technology, encryption, and regular security reviews to ensure your data is safe.

Payment information, including credit card details, is securely transmitted and handled by our third-party payment processor, Stripe, and is not stored on our servers.

5. Cookies and Tracking

Our website may use cookies to collect information about your browsing activities. Cookies help us enhance your user experience by remembering your preferences and usage patterns. You can disable cookies in your browser settings, though this may affect website functionality.

6. Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. To request access or update your information, please contact us at: contact@diecastdetective.com .

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Diecast Detective
Email: contact@diecastdetective.com